These local and national advice services are available to help patients to manage both physical and mental health issues as well as give support for carers of the elderly and young.
Bereavement
National Bereavement Service
Every bereavement is different and there are different processes dependent on your circumstances.
Telephone: 0800 0246 121
Website: www.nationalbereavementservice.org
Carers
Are You a Carer?
If you are please let us know – we may be able to help you
There is a wealth of information on the NHS website about carers and caring. Below are some links into the site that we hope you will find useful.
- A guide to care and support – information for carers and people who have care & support needs.
- Caring for someone – advice on providing care, medicines etc.
- Care after hospital – providing care for people who have been recently discharged from hospital.
- Taking a break – caring for someone can be a full-time job – find out about accessing breaks and respite care.
- Support and benefits for carers – caring for someone can be a full-time job – find out about accessing breaks and respite care.
- Work and Disability – guidance, support and help with employment issues.
- Being a Young carer – advice for carers 18 or under and their entitlement to support
Finance and Law
Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.
- Benefits for carers -directing carers to the benefits that can help them in their caring role
- Benefits for the under-65s – advice and information on helping the person you look after get the benefits that they are entitled to.
- Benefits for the over-65s – advice and information on financial support for older people with a disability or illness.
- Carer’s Assessment – how your benefits maybe affected after the death of the person you look after and what happens to their benefits
- Other benefits – advice for carers and the people they are looking after on claiming a whole host of other benefits unrelated to their disability or caring
Contact Carers Direct
Telephone – 0808 802 0202
Helpline Information – nhs.uk/carersdirect/carerslives/updates/pages/carersdirecthelpline.aspx
Email – carersdirect@nhschoices.nhs.uk
Office Hours – Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends. Calls are free from UK landlines.
Child Health
Vaccination planner
Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.
Download from: www.nhs.uk
Childhood illness visual guide
Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.
Website: www.nhs.uk

Depression
Rethink
Rethink provide expert, accredited advice and information to everyone affected by mental health problems.
Email: info@rethink.org
Telephone: 0300 5000 927
Website: www.rethink.org
Samaritans
Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.
Email: jo@samaritans.org
Telephone: 116 123
Website: www.samaritans.org

Drugs & Alcohol
Drugs/Alcohol Addiction Support in Herefordshire – Turning Point
Contact Turning Point for alcohol and drug addiction advice and support, for patients and their families. Call 0300 555 0747 or visit https://www.turning-point.co.uk/services/herefordshire.
Alcoholics Anonymous
Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.
Email: help@aamail.org
Telephone: 0800 917 7650
Website: www.alcoholics-anonymous.org.uk
Talk to Frank
If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.
Email: frank@talktofrank.com
Telephone: 0300 123 6600
Text: 82111
Website: www.talktofrank.com
Drinkline
If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.
Telephone: 0300 123 1110
Drinkaware Online Tools & Apps
Online trackers and apps from Drinkaware to help you avoid harm from alcohol.
Download from: www.drinkaware.co.uk
One You Drinks Tracker: Mobile App
Drinking a bit too much can sneak up on you. Our free drinks tracker app makes it easy to keep an eye on the booze and take control with daily tips and feedback.
Download from: play.google.com
Download from: itunes.apple.com
One You Days Off: Mobile App
The One You Days Off app is a simple and easy way to track the days you drink alcohol and the days you don’t.
Download from: play.google.com
Download from: itunes.apple.com
Elderly Care
Dementia UK
Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.
Telephone: 0800 888 6678
Website: www.dementiauk.org
Age UK
Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.
Telephone: 0800 169 2081
Website: www.ageuk.org.uk
Silver Line
Free phone support for older people, 24 hours a day.
Telephone: 0800 4708 090
Website: www.thesilverline.org.uk
Maternity
Baby Buddy App
Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.
Download from: play.google.com
Download from: itunes.apple.com
Sexual Health
Sexual Health 4 Herefordshire
Provides free and confidential sexual health services from the easily accessible clinic. This includes information and advice on all types of contraception and STI testing and treatment.
The service is confidential, non-judgemental and for people of all ages, genders and orientations.
Everyone is welcome and you don’t need to see a GP first. Contact the team before visiting the clinic on 01432 483693 or 0800 7720478
Sexual Health Services (sexualhealthservices4herefordshire.co.uk)
Family Planning Association
They are a sexual health charity. They give straightforward information and support on sexual health, sex and relationships to everyone in the UK.
Telephone: 0300 1237123
Website: www.fpa.org.uk
Smoking
Local Stop Smoking Support
The Healthy Lifestyle Service provides 1-2-1 stop smoking support for Herefordshire residents and those registered with a Herefordshire GP practice. The 12 week programme offers face to face behavioural support and the use of pharmacotherapy. Please call 01432 383 567 or find out more here.
NHS Smoke free: Mobile App
The Smoke free app can help you stop smoking by providing daily support and motivation. If you stay smoke free for the 4-week programme you’re up to five times more likely to stay quit for good.
Download from: play.google.com
Download from: itunes.apple.com
Quit with help
Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.
Website: www.quitwithhelp.co.uk
Weight Management
One You Couch to 5K: Mobile App
The Couch to 5K app has been designed to get you off the couch and running in just 9 weeks. Grab your trainers, download the app and follow the step-by-step instructions.
Download from: play.google.com
Download from: itunes.apple.com
One You Easy Meals: Mobile App
The free Easy Meals app is a great way to eat foods that are healthier for you. You’ll find delicious, easy meal ideas to help get you going if you’re ever short of inspiration.
Download from: play.google.com
Download from: itunes.apple.com
Weight Watchers
Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.
Website: www.weightwatchers.com
Slimming World
You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.
Website: www.slimmingworld.co.uk